Terms and Conditions
Last Updated: March 30, 2026
1. Agreement to Terms
By accessing or using the website at https://challengergeneralservice.com or by engaging with our services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use our website or services.
These Terms apply to all visitors, customers, and anyone who accesses or uses our services.
2. About Us
Challenger General Services LLC is a licensed general services company based in Florida, providing professional home and property services including pool installation, construction, and related services.
Challenger General Services LLC
3532 Deer Creek Palladian Cir.
Deerfield Beach, FL 33442
📞 +1 (954) 860-6588
📧 info@challengergeneralservice.com
SECTION 3 — Eligibility and Age Restriction
3.1 Minimum Age Requirement
You must be at least 18 years of age to use our website, submit inquiries, request services, or enter into any agreement with Challenger General Services LLC. By using this website or submitting any form — including our contact and opt-in forms — you represent and warrant that you are 18 years of age or older.
3.2 Parental Responsibility
If you are a parent or legal guardian and believe your minor child has submitted personal information to us without your consent, please contact us immediately at info@challengergeneralservice.com so we may promptly delete the information.
3.3 COPPA Compliance
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take immediate steps to delete that information in accordance with the Children’s Online Privacy Protection Act (COPPA).
3.4 SMS Consent — Age Requirement
By opting in to receive SMS messages from Challenger General Services LLC, you confirm that you are at least 18 years of age and that you are the owner or authorized user of the mobile phone number provided.
4. Use of Our Website
You agree to use our website only for lawful purposes and in a manner that does not infringe the rights of others. You agree not to:
- Use the site in any way that violates applicable federal, state, or local laws
- Transmit any unsolicited or unauthorized advertising or promotional material
- Attempt to gain unauthorized access to any portion of the website
- Engage in any conduct that restricts or inhibits anyone’s use of the website
- Use automated means to access or scrape content from the website
5. SMS Text Messaging Terms
4.1 Opt-In
By submitting your phone number through our contact form at https://challengergeneralservice.com/contact/ and checking the SMS consent box, you expressly consent to receive text messages (SMS) from Challenger General Services LLC at the mobile number provided.
- Consent is voluntary and not a condition of any purchase or service
- The consent checkbox is never pre-selected
4.2 Types of Messages
By opting in, you may receive the following types of messages:
- Appointment confirmations, reminders, and scheduling updates
- Service status notifications and follow-ups
- Promotional offers, seasonal discounts, and special announcements
- Customer support responses and general business communications
4.3 Message Frequency
Message frequency may vary. You may receive multiple messages per week depending on your service status or promotional campaigns.
4.4 Message and Data Rates
Message and data rates may apply. These charges are determined by your mobile carrier. Challenger General Services LLC is not responsible for any charges incurred from your carrier.
4.5 How to Opt Out
You may cancel SMS messages at any time by texting STOP in response to any message received. After sending STOP, you will receive one final confirmation that you have been unsubscribed. No further messages will be sent unless you opt back in.
4.6 How to Get Help
For help or more information about our SMS program, text HELP in response to any message, or contact us at:
📧 info@challengergeneralservice.com
📞 +1 (954) 860-6588
4.7 Privacy of SMS Data
We do not sell, rent, share, or transfer your phone number or SMS consent information to third parties or affiliates for their marketing purposes. For full details, see our [Privacy Policy].
4.8 Supported Carriers
SMS messaging is available through most major U.S. carriers. Challenger General Services LLC is not liable for delayed or undelivered messages.
6. Services
5.1 Service Descriptions
Challenger General Services LLC offers professional general services including but not limited to pool installation, home improvement, and construction-related services. Specific services, pricing, and timelines are discussed and agreed upon during the consultation process.
5.2 Estimates and Quotes
All estimates and quotes provided — whether in person, by phone, email, or SMS — are subject to change based on final site assessment, material costs, and project scope. A formal written agreement will be provided before any work begins.
5.3 Appointments
When scheduling a site visit or consultation through our website or by phone, you agree to:
- Provide accurate contact and property information
- Be available or have an authorized representative present at the scheduled time
- Provide reasonable advance notice (minimum 24 hours) for cancellations or reschedules
Failure to provide notice may result in a cancellation fee as outlined in your service agreement.
7. Intellectual Property
All content on this website — including text, images, logos, graphics, and design — is the property of Challenger General Services LLC or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. Disclaimer of Warranties
Our website and services are provided on an “as is” and “as available” basis without warranties of any kind, either express or implied, including but not limited to:
- Warranties of merchantability or fitness for a particular purpose
- Warranties that the website will be uninterrupted, error-free, or free of viruses
- Warranties regarding the accuracy or reliability of any content
9. Limitation of Liability
To the fullest extent permitted by law, Challenger General Services LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
- Your use of or inability to use the website or services
- Any errors or omissions in website content
- Any unauthorized access to or use of our servers and/or personal information stored therein
Our total liability shall not exceed the amount paid by you to us for the specific service giving rise to the claim.
10. Indemnification
You agree to defend, indemnify, and hold harmless Challenger General Services LLC, its officers, employees, and agents from any claims, liabilities, damages, and expenses (including legal fees) arising from your use of the website, your violation of these Terms, or your violation of any third-party rights.
11. Privacy Policy
Your use of our website and services is also governed by our Privacy Policy, which is incorporated herein by reference. Please review our Privacy Policy to understand our practices.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the state and federal courts located in Broward County, Florida.
13. Changes to These Terms
We reserve the right to modify these Terms at any time. Updated Terms will be posted on this page with a new “Last Updated” date. Your continued use of our website following any changes constitutes your acceptance of the revised Terms.
14. Contact Us
For questions or concerns regarding these Terms, please contact us:
Challenger General Services LLC
3532 Deer Creek Palladian Cir.
Deerfield Beach, FL 33442
📞 +1 (954) 860-6588
📧 info@challengergeneralservice.com
🌐 https://challengergeneralservice.com